What to expect on your first visit

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REGISTRATION AND CHECK-IN

 

• Please arrive at our office 30 minutes prior to your appointment with your completed registration forms.  If the forms are not completed, arrive 45 minutes early.

 

• The staff will review the paperwork and ask you to sign a HIPAA Privacy Form.  You can read this form ahead of time here.

 

• Your ID and insurance card will be scanned into our system.  Make sure to bring them with you or your appointment may need to be rescheduled.

 

• Any applicable co-payment is collected at this time.  We accept credit or debit card payment, sorry no cash or check.

 

• Please be assured that any information we ask for is kept strictly confidential.

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CONSULTATION/EXAMINATION (examination portion only applies to neurosurgery consults)

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• Once registration is complete, the staff will take your vitals (weight, BP, pulse).

 

• You will see the doctor in his/her office to review your information, discuss your condition and plan of care, and answer questions you may have.

 

• The doctor will then perform an examination in an exam room.  The exam is based on your symptoms, records and any pertinent information you’ve provided regarding your condition.  

 

• If the doctor decides you need additional testing, the staff will get it pre-authorized and send the order.  You will call the office or facility you are being referred to directly to make the appointment.  It is also a good idea for you to call your insurance company before the test to verify their authorization.